How is a short day so long

I did call Adena today about that bill in collection. She swears it's an 'in house' collection agency and not on my record. Yeah sure. She also says I have NO idea why anyone would have done this since I paid a few months ago and the charges were from Jan/Feb so when I said to pay it all the billing agent shouldn't have put only one charge on my card. I told her that they said it was the new system causing issues so maybe that's why. She replied we haven't put the new system ON yet. (well I knew about it so that proves the other person used it as an excuse not to do her job).

I called to be sure my labs were put in for this week and learned somehow they didn't give me the last appt of the day for endocrinology next week. I don't want to take time off work. Luckily there was one end of day this thursday so now I have to go to get blood drawn thursday morning and hope it's ready by 430 pm. and oh I have a different doc appoint earlier that thursday. Thursday is gonna be tedious af

Even more nonsense happened at work including one prof changing their labs without asking and screwing up everything (there is a reason we do this as a group. omg why)

Mom went for the first day of PT with my brother. it went okay. He and I both still think the rotator cuff is torn and needs repaired but I'm not sure she's going for that.

( cut for disturbing nightmare )