Stabs customer service

[cornerofmadness]

I had to call Dish AGAIN. For over 8 weeks now I've been calling telling them that my local channels do not work. The picture is fine but the sound is like a badly tuned radio. Finally they have the brilliant idea to send out a tech. However, they want to either charge me 50$ for a visit or I could buy for 6$ a month tech service protection.

I said in eight weeks NO ONE has even offered to fix it. Last time you told me locals weren't under your control and that you put in a work order (which obviously you didn't). I'm switching to Direct TV.

The tech will be here tuesday for free. Watch him tell me it's not broken like they did last year when the problem was more intermittent. Remembers to save last night's America's Most Wanted so they can hear how bad it is.

They offered me 3 months free HBO/Showtime and I said no because in three months I'd have to remember to call in and cancel it. no way.

Comments

[caffeinified.livejournal.com]

Oi. That sounds like really crappy customer service. Yuck.

[cornerofmadness.livejournal.com]

i will switch too. That wasn't an idle threat

[caffeinified.livejournal.com]

Oh I would too. You shouldn't have to put up with the run-around like that.

[cornerofmadness.livejournal.com]

and it shouldn't take months to get a problem fixed. Right now I wouldn't be able to hear the fine gentleman in your icon. Hence me getting serious now. The seasons are about to start. Even if i had high speed I hate watching things in an uncomfortable task charge and on a small monitor.

[chaos-by-design.livejournal.com]

Wow, they suck. You should sick feral!Connor on their asses (I'm rewatching season 4.).

[cornerofmadness.livejournal.com]

not a bad idea

[mulzrule.livejournal.com]

Being an idiot must be the pre-requesite for being hired at these cable companies. Switch definitely.

[cornerofmadness.livejournal.com]

if they don't fix it, i will