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Why is my life like this
Oct. 25th, 2022 09:52 pmI think I mentioned that I can't get into my student loans (one of them) it keeps saying there is nothing under my social security number and birthday. I finally got through to them. She said I reset it for a new password. Yeah that wasn't my problem. I could get that far, it's the second verification I'm hung up on.
Oh. Okay, try it now. Nope. She starts getting frustrated too. I don't know why it's doing this but you're not the only one (yeah I'm comforted by that) I have to expire your account and you have to make a new one. SIGH. Fine. We do it and it still gives me the same message There is no account under your SS and birthday.
WHINES. She then starts doing a verification (WHY NOT BEFORE. Why make me come up with a new user name and password) My birthday is wrong. She can't tell me why after 2 decades that this happened or how my birthday was fine last month and changed this month but we got it fixed. She also tells me that in all likelihood i can't get the public service loan (or the Biden one) forgiveness because it's not the right kind of loan but if I reconsolidate it into a direct loan I can. but no one can tell me the consequences of this other than it'll take longer to pay off. Is the interest rate different? Which loans do I need to do this to? Why can't I get an answer. We used to have loan counselors but I can't seem to find that any more.
And then at the end I have to reapply for the public service loan because it didn't go thru in May, June or Sept when I did it. OMG. So now FASA (the gov. website for student loans) says my birthday/SS number aren't right. OMG. WHYWHYWHYWHYWHY
It's too late to call before work. I get to work only to find out our new advising system is beyond broken. We at least got the faculty BACK to helping with it. I helped a student with it and send her to the new coach thing we're trying and he's booked out til Dec and I hit the roof. This is not the way to keep students (which is what this was supposed to help for but you can't hire 3 people for a student body of 2000) I'm now trying to get around this so I'm jamming it up the admin chain. ARGH.
Come home late because of other work issues I can't talk about but let's leave it as it was annoying AF. I straighten out the other loan issue. Everything is applied too but not consolidated. I don't know what to do there. I don't want to get in to that and NOT get my forgiveness which is likely and then get slammed with even higher payments.
Oh. Okay, try it now. Nope. She starts getting frustrated too. I don't know why it's doing this but you're not the only one (yeah I'm comforted by that) I have to expire your account and you have to make a new one. SIGH. Fine. We do it and it still gives me the same message There is no account under your SS and birthday.
WHINES. She then starts doing a verification (WHY NOT BEFORE. Why make me come up with a new user name and password) My birthday is wrong. She can't tell me why after 2 decades that this happened or how my birthday was fine last month and changed this month but we got it fixed. She also tells me that in all likelihood i can't get the public service loan (or the Biden one) forgiveness because it's not the right kind of loan but if I reconsolidate it into a direct loan I can. but no one can tell me the consequences of this other than it'll take longer to pay off. Is the interest rate different? Which loans do I need to do this to? Why can't I get an answer. We used to have loan counselors but I can't seem to find that any more.
And then at the end I have to reapply for the public service loan because it didn't go thru in May, June or Sept when I did it. OMG. So now FASA (the gov. website for student loans) says my birthday/SS number aren't right. OMG. WHYWHYWHYWHYWHY
It's too late to call before work. I get to work only to find out our new advising system is beyond broken. We at least got the faculty BACK to helping with it. I helped a student with it and send her to the new coach thing we're trying and he's booked out til Dec and I hit the roof. This is not the way to keep students (which is what this was supposed to help for but you can't hire 3 people for a student body of 2000) I'm now trying to get around this so I'm jamming it up the admin chain. ARGH.
Come home late because of other work issues I can't talk about but let's leave it as it was annoying AF. I straighten out the other loan issue. Everything is applied too but not consolidated. I don't know what to do there. I don't want to get in to that and NOT get my forgiveness which is likely and then get slammed with even higher payments.
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