This day started so well
Sep. 11th, 2025 10:01 pmAnd then drove off a fucking cliff.
I was getting my hair done when my phone rang. It was the surgeon's office. Hi, Dr S got called in to perform emergency surgery. Can we push back your appointment or reschedule? I'm going up there to the dentist too so I say push it back, yes 11 is fine.
On my way up, they call again. He's STILL in surgery. Can we push this back to 1:15? Yeah but I have to be out of there by 2:30. Oh...yeah you may still have to wait at 1:15, can you do 1:45. Yeah okay but that's pushing it.
Since I'm halfway there I keep going (planning on the coffee shop and TJ Maxx and Kroger's). I hit the coffee shop, get on a roll writing and then go to lunch at Carl's Townhouse which always pops up on best places to eat (but I'm not usually on that side of town when it's open) It was cool, originally purchased in 1939 at the NY World's fair and moved piece by piece to Paint St in Chillicothe. It was there for decades by the time Carl retired (he got it in the 50s) and it was nearly demolished. The town rallied and moved it to another street and there it goes on and on. It wasn't bad.
I get to the surgeon and they say...your appointment was 115. I said WHAT? Yes she said that first but changed it to 1:45. They first said 'we didn't talk to you so we don't know.' I get furious and they go talk to the surgeon (who was willing to have me wait and see him) Finally they try to pull this one. 'She said you'd be DONE by 1:45' I look at them and say really? No one ever is going to predict when a doctor would be DONE seeing you. Can you reschedule me? Yes but this was a one off him being in Chillicothe on Thursday. Usually it's in Grove City, some 80 miles from me. I really don't want to do that so I said I could wait but I needed to see the dentist at Aspen but I didn't bring the number (and my phone can't do internet anymore).
They get me the number. Aspen willingly moved me back to 3. I wait. I wait. I wait. Never get called back and the receptionist said, you go on now, I'll cancel this for you so you're not billed. But I need a new appointment. 'Oh we can't schedule for that office.' Are you fucking kidding me?
Fuming I go across the street to Aspen (literally across the street) and I'm nearly in tears in their bathroom because of the stress but then it gets worse as they said 'you owe us 25$'
Me: what for? I just walked thru the door.
Aspen: for the visit
Me: what? this should be covered 100%
Aspen: It's not. The visit is 280$ Insurance paid 160 of it. But you had a 134$ credit with us.
Me: Excuse me? WHAT?
Aspen: from your visit to the other Aspen in PA
ME: Are you telling me I over paid and you never told me?
Aspen: Your insurance paid more than the estimate so yes you have a credit.
Me: YOU DIDN"T TELL ME
Aspen:(new person jumping in) Hi I do billing. You have to take your bill and compare it to your EOB and if you see a problem, you should have contacted us.
ME: No, that is not my job. If you overbill a patient, you pay it back.
Aspen: You had to look at your EOB (and starts to explain what that is)
Me: Excuse me, I'm a doctor, I KNOW how billing works.
Aspen: Oh? Really? Doctors never know how billing works.
Me: (Ready to fuck off out the door) I know if an insurance paid me more than expected I gave the money BACK to my patient. I didn't hold onto it in case they needed me again.
Aspen: Still ready to argue until I said fine here's my HSA card (FULLY intending to call my insurance tomorrow to find out why they didn't cover this)
I go in and they said we need a panoramic x=ray. WHOA. I just had one in July. My insurance isn't going to pay for this. We need bite wings too. Fine, yes in case I have an abscess. EIGHT tries later they still don't have it right. COME ON. In my worst soul shriveling tone, I said I've had countless bitewings. This is the first time anyone needed two techs and 8 tries to get it right. With no one including these two women having ANY protection on for x-rays.
They come back and insist on a post-op panoramic x-ray or I can't be seen. Okay fuck you, btw the reason I had to push this appointment back was I need a biopsy for suspected thyroid cancer and this is NOT HELPING. Naturally she writes it down as cancer and I have to explain to the dentist.
It turns out it is what I thought it was, a bone spur from the extraction. One of two things can happen, it can resolve or it'll come thru the gum and/or hurt so much I'll need surgery to burr it down. Can we schedule you for that? No thank you. I'll see my own dentist. Oh then you don't need a follow up and fuck off out the door before they decide to ask for more money for the x=ray. Oh I'm sure that'll come
I'm so stressed out my sugar is now nearly 400 from all the cortisol my body is dumping. By now it's SO late I'm going to be an hour late for the company picnic where I'm getting a pin. I try to get there anyhow and... I can't figure out how to get there. The road seems blocked. My sugar is too high to think this thru. Instead I text the chair of my dept, tell her got stuck at the surgeon's (she knew I was going there) and can she just get my pin for me or throw it in the trash. Like it's going to make me feel appreciated at work anyhow.
I call my parents and first thing Mom said was 'don't complain' before I get 2 words out. 'Just tell me me about the doctor's'
Me: I didn't meet with him.
Mom: what do you mean?
Me: I can't tell you without complaining so ...
Her and Dad concede to listening. I tell them everything I just told you and end it with, I'm tempted to call Cabell for an ENT but really this was just an unfortunate miscommunication.
And Dad then screams at me 'we know, you told us 6 times already tonight.'
I didn't even know that to say other than 'no, I didn't.
Dad: change the subject. All you do is complain.
okay fine, thanks for the fucking concern.
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I was getting my hair done when my phone rang. It was the surgeon's office. Hi, Dr S got called in to perform emergency surgery. Can we push back your appointment or reschedule? I'm going up there to the dentist too so I say push it back, yes 11 is fine.
On my way up, they call again. He's STILL in surgery. Can we push this back to 1:15? Yeah but I have to be out of there by 2:30. Oh...yeah you may still have to wait at 1:15, can you do 1:45. Yeah okay but that's pushing it.
Since I'm halfway there I keep going (planning on the coffee shop and TJ Maxx and Kroger's). I hit the coffee shop, get on a roll writing and then go to lunch at Carl's Townhouse which always pops up on best places to eat (but I'm not usually on that side of town when it's open) It was cool, originally purchased in 1939 at the NY World's fair and moved piece by piece to Paint St in Chillicothe. It was there for decades by the time Carl retired (he got it in the 50s) and it was nearly demolished. The town rallied and moved it to another street and there it goes on and on. It wasn't bad.
I get to the surgeon and they say...your appointment was 115. I said WHAT? Yes she said that first but changed it to 1:45. They first said 'we didn't talk to you so we don't know.' I get furious and they go talk to the surgeon (who was willing to have me wait and see him) Finally they try to pull this one. 'She said you'd be DONE by 1:45' I look at them and say really? No one ever is going to predict when a doctor would be DONE seeing you. Can you reschedule me? Yes but this was a one off him being in Chillicothe on Thursday. Usually it's in Grove City, some 80 miles from me. I really don't want to do that so I said I could wait but I needed to see the dentist at Aspen but I didn't bring the number (and my phone can't do internet anymore).
They get me the number. Aspen willingly moved me back to 3. I wait. I wait. I wait. Never get called back and the receptionist said, you go on now, I'll cancel this for you so you're not billed. But I need a new appointment. 'Oh we can't schedule for that office.' Are you fucking kidding me?
Fuming I go across the street to Aspen (literally across the street) and I'm nearly in tears in their bathroom because of the stress but then it gets worse as they said 'you owe us 25$'
Me: what for? I just walked thru the door.
Aspen: for the visit
Me: what? this should be covered 100%
Aspen: It's not. The visit is 280$ Insurance paid 160 of it. But you had a 134$ credit with us.
Me: Excuse me? WHAT?
Aspen: from your visit to the other Aspen in PA
ME: Are you telling me I over paid and you never told me?
Aspen: Your insurance paid more than the estimate so yes you have a credit.
Me: YOU DIDN"T TELL ME
Aspen:(new person jumping in) Hi I do billing. You have to take your bill and compare it to your EOB and if you see a problem, you should have contacted us.
ME: No, that is not my job. If you overbill a patient, you pay it back.
Aspen: You had to look at your EOB (and starts to explain what that is)
Me: Excuse me, I'm a doctor, I KNOW how billing works.
Aspen: Oh? Really? Doctors never know how billing works.
Me: (Ready to fuck off out the door) I know if an insurance paid me more than expected I gave the money BACK to my patient. I didn't hold onto it in case they needed me again.
Aspen: Still ready to argue until I said fine here's my HSA card (FULLY intending to call my insurance tomorrow to find out why they didn't cover this)
I go in and they said we need a panoramic x=ray. WHOA. I just had one in July. My insurance isn't going to pay for this. We need bite wings too. Fine, yes in case I have an abscess. EIGHT tries later they still don't have it right. COME ON. In my worst soul shriveling tone, I said I've had countless bitewings. This is the first time anyone needed two techs and 8 tries to get it right. With no one including these two women having ANY protection on for x-rays.
They come back and insist on a post-op panoramic x-ray or I can't be seen. Okay fuck you, btw the reason I had to push this appointment back was I need a biopsy for suspected thyroid cancer and this is NOT HELPING. Naturally she writes it down as cancer and I have to explain to the dentist.
It turns out it is what I thought it was, a bone spur from the extraction. One of two things can happen, it can resolve or it'll come thru the gum and/or hurt so much I'll need surgery to burr it down. Can we schedule you for that? No thank you. I'll see my own dentist. Oh then you don't need a follow up and fuck off out the door before they decide to ask for more money for the x=ray. Oh I'm sure that'll come
I'm so stressed out my sugar is now nearly 400 from all the cortisol my body is dumping. By now it's SO late I'm going to be an hour late for the company picnic where I'm getting a pin. I try to get there anyhow and... I can't figure out how to get there. The road seems blocked. My sugar is too high to think this thru. Instead I text the chair of my dept, tell her got stuck at the surgeon's (she knew I was going there) and can she just get my pin for me or throw it in the trash. Like it's going to make me feel appreciated at work anyhow.
I call my parents and first thing Mom said was 'don't complain' before I get 2 words out. 'Just tell me me about the doctor's'
Me: I didn't meet with him.
Mom: what do you mean?
Me: I can't tell you without complaining so ...
Her and Dad concede to listening. I tell them everything I just told you and end it with, I'm tempted to call Cabell for an ENT but really this was just an unfortunate miscommunication.
And Dad then screams at me 'we know, you told us 6 times already tonight.'
I didn't even know that to say other than 'no, I didn't.
Dad: change the subject. All you do is complain.
okay fine, thanks for the fucking concern.
I do have some community recs

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Date: 2025-09-12 10:00 am (UTC)Happy to provide an alibi if needed.no subject
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Date: 2025-09-12 04:40 pm (UTC)I hope today is going better.
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